Counseling Staff

Natalie Hubartt, MA, LMHC

Counseling Director 

As the E91 Counseling Ministry Director, I love that I get to pour into others by counseling through difficult times, supervising as people find their footing in a new career, or walking alongside them through various seasons of life. I am a counselor who believes in disciple-ing and equipping people to realize and live out of their full identity in Christ.

As a Licensed Mental Health Counselor I specialize in marriage counseling, trauma and women’s issues, and problems related to sexual brokenness. I received my Master of Arts in Counseling from Grace College and Seminary, and prior to E91’s Counseling Ministry, spent time practicing in both home-based and outpatient treatment centers.

It is a privilege to join people as they work through their personal and relational issues and to help them take next steps. Much of my love for this kind of work comes from seeing God’s redemption in my own story navigating life as a daughter, wife, and mother.  Outside of ministry, you’ll find me chasing my two daughters and enjoying time with my husband and close friends.

Lori Burns, MA, LHMC, LCAC

Pastoral Counselor and Supervisor

My name is Lori Burns and I am a counselor and pastor that loves to walk alongside people as they grow and heal. As a Licensed Professional Counselor I specialize in women’s issues, sexual abuse, adoption issues, and sexual addiction recovery. I received my Master of Arts in Counseling and a Masters of Arts in Practical Ministries from Cincinnati Bible Seminary. I also have received further training related to addiction & trauma and have received my addictions license for the state of Indiana. Along with my experience in private practice, I have spent over 10 years working as a pastor on staff within the local church and supervisor for two counseling centers.

It is always a great privilege to have others be willing to share their journey with me. Much of my journey, like many of us, is full of joy and difficult times where God has used those moments to grow me and transform me. On this journey of life, I have been blessed with three beautiful children and a loving husband. When I’m not counseling, I’m either outside with my family, reading a good book, or having lunch with a good friend.

Crystal Jessee, MA, LMFTA

Clinical Director & Resident Counselor

My goal is to create a safe environment where clients are free to work through the obstacles they face. I encourage and challenge clients toward holistic growth, looking at the physical, psychological, relational, and spiritual aspects of life. I am passionate about helping couples enrich their relationships though Christ-centered counseling, whether they are considering engagement, learning to communicate and resolve conflict, managing finances, growing and rekindling love, healing from infidelity, or taking a good marriage to the next level. I come alongside individuals as they gain an understanding of their identity in Christ and walk through struggles with depression, low self-esteem, anxiety, forgiveness, divorce, and grief. I also enjoy working with families to develop effective parenting strategies and manage the transition from parenting children to parenting adolescents.

I hold a Bachelor’s Degree in Accounting, spent 16 years in the banking industry, and served as a financial coach and marriage mentor before God prompted me to become a Christian counselor. I completed a Master’s Degree in Marriage and Family Therapy at Liberty University and I am pursuing licensure as a Licensed Marriage and Family Therapist.

Purposeful, devoted time with my family and with the Lord is very important in keeping my heart full, and it works to build strong bonds in the relationships I hold close. When I am not counseling, I enjoy playing games and watching superhero movies with my three sons, reading and studying God’s Word, and date night with my husband of 15 years.

Ty Wyss, MA

Pastoral Counselor

As a pastoral counselor, I most often enjoy working with those that have been pushed to the margins by society and even the church.  I specialize in helping people form a stable identity in Christ while working through the myriad of things that hinder the full expression of life to the full.  A few of these hindrances are shame, trauma, and sex/sexuality issues in particular.  I believe that God wants to fully heal our souls from past and present experiences and I love to take part in people’s stories as God does this work.

My education includes a BA in Psychology and Christian Counseling, along with an MA in Mental Health Counseling from Indiana Wesleyan University.  I also did 5 years of intensive discipleship and ministry training in a Master’s Commission program.  Bringing the worlds of psychology and spirituality together is a passion I have.  With this in mind, I have often used a cognitive behavioral approach in tandem with narrative therapy for a transformative experience where clients better know their story and God’s role in it.

Ray Ellis, MA

Pastoral Counselor

Ray Ellis worked the first half of his adult life building the family farm and working in the construction industry. At the same time, he served in the local church as Mission Chairman, Deacon, and Elder.    

After responding to God’s call to full-time ministry, Ray earned degrees in Bible, psychology, and counseling. Ray spent some twenty years as a pastor and, for many of those years, also working at different counseling offices. Ray is currently living out his passion for helping and encouraging people on their transformation experience as a pastoral counselor.

Ray enjoys working with people who are struggling with relationship issues of any kind, including marriage, family, personal grief, and past trauma. He is also passionate about helping those who are directly involved in the paid ministry. 

Caitlyn Koshnick, MA

Resident Counselor


I am grateful to be apart of the E91 Counseling Ministry as a resident counselor. I have always had a passion for working with people, and it is a privilege to be able to walk alongside people as they are telling their story. My desire is for my clients to feel that they are in a safe, warm environment where they are valued and heard. My view of counseling is based on an integrated model incorporating relationship, choice-making, negative, or irrational thought mapping, and use of encouragement.

I studied sculpture and ceramics in undergrad, earning my Bachelor of Arts at Taylor University, but I felt compelled to pursue a career as a counselor where I could help hurting people I attended Grace College & Seminary, earning my Master of Arts in Clinical Mental Health. I have experience in a variety of settings, including high school college, and private practice. I enjoy working with individuals facing emotional strain such as grief, depression, and anxiety, and working through issues pertaining to sexuality, trauma, and bereavement by understanding purpose, identity, and the true hope that comes from Jesus Christ. I also appreciate coming alongside couples as they work to create healthy boundaries, work through conflict resolution, and establish communication skills. When I am not counseling, I enjoy reading, watching funny movies, drawing, cooking, and going on walks with my husband.

Megan Rogg, MA

Pastoral Counseling & Practical Ministries Resident

I am so grateful to serve as a resident counselor at the E91 Counseling Ministry. I love sitting across from people as they share their stories. It is such a privilege to walk alongside others as they process the highs and lows in life. I strive to create a safe, comfortable, and vulnerable environment for my counselees. I believe it is my role to bear their burdens and speak the truth in love so they may better understand their story in the context of the narrative God is writing. 

I earned my BA in Elementary Education from Butler University and my MA in Biblical Counseling from The Southern Baptist Theological Seminary. I also spent 4 years on staff at Soma Church, serving wherever there was a need, from operations to connect and everything in between. I am excited to build upon my ministry background in a more formal counseling setting.

When I am not counseling I enjoy riding my bike around downtown Indy, spending quality time with my close friends, traveling the world, and cheering on my Butler Bulldogs.

Andy Dix, BCC

Christian Coach

As a Christian Coach, I see my role as an equal with my clients, who I believe are highly capable, uniquely gifted by God, and called to live out God's purpose for their lives. We all can aspire to grow personally, professionally, and spiritually as we are led by the Holy Spirit. As a coach, I seek to help my clients to listen to the Holy Spirit's leading and to formulate plans and goals to have an abundant life and fulfill God's purpose for them, Together, we seek to find a way to thrive on purpose and to do our utmost for His highest.

My background is as a Board Certified Executive Business Coach, change manager, and Human Performance Improvement Technologist. I spent many years in sales and leadership roles in a Fortune 50 corporation. My past 10 years were working as an internal management consultant and executive coach. Recently, I have expanded my personal study to include courses in Christian Life Coaching. I hold a Bachelor of Science and a Master of Science from Indiana University. My primary field of study was business management and leadership in telecommunications.

My wife, Kathy, and I have been married for over 30 years and have 2 daughters. My favorite activity is flying my Cessna 177B Cardinal. If we work together in a coaching relationship, perhaps we can both soar on wings like eagles!

Jaclyn Berning

Intern Counselor

As a current graduate student at Indiana Wesleyan University studying to obtain my master's degree in marriage and family therapy, I am very excited to further my experiences and knowledge through an internship at the East 91st Street Christian Church Counseling Ministry. I believe in the counseling ministry at E91 and the holistic approach the staff integrates into their counseling. 

Helping others has been a passion of mine as long as I can remember. Marriage and family therapy because a part of that passion after I completed a marriage and family interactions course in my undergraduate career at Indiana University. Through my experiences, I have discovered how much I truly enjoy working with families, couples, and individual on their communication styles and their relationships with others in their life.

I am grateful for God, my loving boyfriend of 5 years, and my wonderful family. We enjoy attending sporting events, going on bike rides, and watching movies.


Ted Ritchie

Practicum Student 

I am currently a graduate student at Huntington University working on completing my master's degree to become a licensed mental health counselor. I am currently employed as an officer and firefighter on the west-side of Indianapolis and have undergraduate degrees from Ball State University in marketing and history. While my initial calling has been public safety over the past 20+ years, I have come to view that time as a part of my own refinement towards a vocation as a Christian counselor. Some of my interests in counseling include family of origin issues, trauma and crisis, recovery from the various forms of abuse, grief, and addictions.

I enjoy time with my teenaged son, reading, traveling, movies that make you think, theology, psychology, history, deep conversations over coffee, hearing testimonies, and walking beside others as they heal during their own journey. I came to know Jesus quite a bit later in life, and while I was not raised Christian, I can empathize with others in what a life without Christ looks and feels like. I have been rather intention in my own discipleship ever since the day I first came to believe and love few things more than witnessing the birth of a person's faith.